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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Karen Hilberg

Karen Hilberg

February 26, 2026

5  out of  5
rating by Karen Hilberg
"I appreciated being able to do everything by text while I was working and unable to speak on the phone! My rate is much better than my previous company, and I am so glad to switch"
We responded:
"Thank you so much for your kind review, Karen! We’re thrilled to hear that being able to handle everything by text, especially while you were busy at work was so easy. Meeting you where you were, and ensuring communication was convenient for you, is something we truly value. So glad we could provide you with both auto insurance and renters insurance at a great rate, and that the switch from your previous company has been a positive experience. If you ever need anything else or have questions, don’t hesitate to reach out, we’re always here to help, in what ever style works best for you!"
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Martha Raymundo

February 26, 2026

5  out of  5
rating by Martha Raymundo
"Muy amables, en especial la señorita Gabriela! Lo recomiendo al 100"
We responded:
"¡Muchas gracias por tu reseña y recomendación, Martha! Nos alegra que hayas tenido una buena experiencia, especialmente con la señorita Gabriela. Si necesitas algo, estamos aquí para ayudarte."
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Darthsungam

February 25, 2026

5  out of  5
rating by Darthsungam
"Easy and Transparent process. Gabriela M was extremely informative."
We responded:
"Thank you for the stellar 5 stars, Darthsungam! We like to keep things so easy and transparent when it comes to auto insurance, you might start wondering if we’re secretly magicians. And Gabriela? She’s basically our in-house encyclopedia with a splash of superhero, informative and ready to save the day! Thanks for the awesome review!"
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Melanie Range

February 24, 2026

5  out of  5
rating by Melanie Range
"Gabriela is super responsive and gives me quotes within a quick turnaround"
We responded:
"Thank you so much for the stellar review, Melanie! Gabriela’s secret superpower is definitely her lightning-fast quote delivery—she might just be part superhero! 🦸‍♀️ We’re thrilled to hear the claims process was quick and easy, because who has time for insurance headaches?! Thanks for making us your go-to team for auto insurance and renter’s insurance—next round of quotes might come with a cape! 🚗🏠⚡️"
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Yesenia Sotelo

February 23, 2026

5  out of  5
rating by Yesenia Sotelo
"Great service"
We responded:
"Thank you, Yesenia! Glad you received great service as the team attended to your auto insurance and home insurance. Thank you for taking the time to leave a review."
Profile photo of Galyna Sobchyk

Galyna Sobchyk

February 23, 2026

5  out of  5
rating by Galyna Sobchyk
"I had a wonderful experience working with this State Farm office. Jon was incredibly helpful, professional, and responsive throughout the entire process. He answered my questions quickly and handled everything very efficiently, which made things much easier for me during a recent move. I truly appreciate the excellent customer service and attention to detail. It’s clear that they genuinely care about their clients. I’m very satisfied with the support I received and would absolutely recommend this office to anyone looking for reliable insurance and outstanding service. Thank you again, Jon, for your help!"
We responded:
"Definitely blushing over here! Thank you so much for your wonderful review, Galyna! We’re thrilled to hear that the team could provide you with helpful, professional, and attentive service during your time here. It’s been a pleasure working with you, and we truly appreciate your kind words and recommendation. We will definitely miss having you as a client, but please know we’re always here if you ever need anything in the future. Wishing you all the best in your new chapter!"
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Nelson Diaz

February 9, 2026

5  out of  5
rating by Nelson Diaz
"Best insurance Agent"
We responded:
"Thanks a million for the 5 stars! We’re blushing over here — best insurance agent? We might have to put that on our business cards (right under “wears khakis”). Seriously though, we’re glad to keep you covered and smiling!"
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Alfredo Garcia

February 9, 2026

5  out of  5
rating by Alfredo Garcia
"Excellent insurance Agent. Super responsable"
We responded:
"Thanks a ton for the 5 stars! “Super Responsible” is our middle name—well, not legally, but we’re working on it. We promise to keep being reliable, approachable, and maybe even a little bit fun while handling your insurance needs!"
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Heather St Clair

February 4, 2026

5  out of  5
rating by Heather St Clair
"I was super nervous with my daughter getting her license but Chris was great and helping me save money! Chris is super informative and steered me in the right direction. I highly recommend him."
We responded:
"Thank you, Heather. We appreciate you entrusting Chris with guiding you through the process of getting your daughter going with auto insurance. We’re always here to answer any questions. Thank you again for your time and trust!"
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•Sweet Pea•

January 24, 2026

5  out of  5
rating by •Sweet Pea•
"Gabriela helped me get the best deal on my home and auto insurance, better price and coverage than other insurance providers. Gabriela is the one you’ll want to talk to for all your insurance needs and questions. She’s very professional and kind. Thank you Gabriela!"
We responded:
"Thank you for taking the time to leave a review, Sweet Pea. We’re so glad Gabriela was able Theut your home insurance and auto insurance! Your kind words are as sweet as your screen name! We appreciate you!"
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Stephen Henley

December 23, 2025

5  out of  5
rating by Stephen Henley
"My agent better than yours Gabriela was wonderful pleasant and professional she was very knowledgeable and answered every question leaving me feeling completely confident and comfortable with my new policy I highly recommend 10/10"
We responded:
"Wow, thank you for the glowing review! We’re convinced Gabriela might just be a superhero in disguise—saving the day one policy at a time! 😄 We’re so glad she made everything clear, comfortable, and confident for you. Your 10/10 recommendation made our day—now we just have to live up to it! Thanks for choosing us for your auto insurance and renters insurance needs!"
Profile photo of Fouad Khan

Fouad Khan

December 17, 2025

5  out of  5
rating by Fouad Khan
"Love the service!! Gabriela Meza was super thoughtful and got me great coverage. Will definitely send friends and family her way !"
We responded:
"Thanks a ton for the awesome review! Gabriela must be blushing now—she’s basically our coverage superhero 🦸‍♀️. We’re so glad you loved the service (and the price didn’t make your wallet cry). Can’t wait to meet your friends and family—bring ‘em on! 😄✨"
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Gail Deal

November 28, 2025

5  out of  5
rating by Gail Deal
"Insurance agent Gabriela had the patience of Jobe during our discussions. She deserves a special thank you not only from me, but the agency as well. Keep up the good work!"
We responded:
"Thank you for a glowing review on Thanksgiving, none the less! Glad to hear you feel the same way about Gabriela as us! We appreciate you taking the time, Gail. "
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Janssen Brown

October 30, 2025

5  out of  5
rating by Janssen Brown
"Dave and team over at Jon Mock’s agency helped me a ton with questions I had regarding a review of my policies!!! If you have any questions at all about your insurance he is your guy!!! Thanks Dave!"
We responded:
"Thanks so much for the awesome review! Dave and the team are doing a happy dance knowing they could help you tackle all your insurance questions like true MVPs. When it comes to insurance, Dave’s definitely in the major leagues! We’re here anytime you need a winning play—thanks again for the shout-out!"
Profile photo of Chris Bohdan

Chris Bohdan

October 9, 2025

5  out of  5
rating by Chris Bohdan
"Jon is the best insurance resource I have ever worked with. He is honest and very knowledgeable and helps me balance my coverage with my budget. I recommend Jon to everyone. Great resource backed by a great and reputable company."
We responded:
"Thank you so much for your kind words and glowing recommendation! I’m thrilled to hear that you found honest, knowledgeable support and that we were able to help you balance your coverage with your budget. Your trust means a lot to me, and I’m proud to provide service backed by State Farm. If you ever need anything else, I’m always here to help!"
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Alfonso Gomez

October 7, 2025

5  out of  5
rating by Alfonso Gomez
"I wanna thank Gabriella for helping me with my policy. She was very polite very nice and a good person overall was There from start to finish, even though it took me a while to decide she helped me every step of the way and I am so appreciated once again, thank you for your great Service"
We responded:
"Thank you for the kind words, Alfonso. We are so excited to have you as part of the family now. So glad to hear Gabriela’s super powers showed through! Thank you as well for taking the time to leave a review. We appreciate you. "
Profile photo of Brenda Word

Brenda Word

October 3, 2025

5  out of  5
rating by Brenda Word
"John and staff are excellent to work with. They are kind and knowledgeable regarding my questions about my auto and rental insurance policy's. Very professional and on point."
We responded:
"Thank you so much for the glowing review, Brenda! The crew and I are blushing (well, as much as insurance agents can). We're glad we could help make sense of the sometimes confusing world of auto and renter’s insurance without putting you to sleep. If you ever have more questions or need a policy pep talk, we’re just a call away—kindness and knowledge guaranteed, with a side of good humor!"
Profile photo of Jasperonie Jay

Jasperonie Jay

September 4, 2025

5  out of  5
rating by Jasperonie Jay
"Thanks a lot, John. You make Insurance less complicated. 👏👏"
We responded:
"Thanks a lot, Jasperonie! Glad we could turn “Wait, what?” into “Got it!” when it comes to auto insurance. Who knew vehicle coverage could be this painless? 🚗💨👏👏 Appreciate you and we are always here! 🕰️"
Profile photo of Ghaith Al Badri

Ghaith Al Badri

September 3, 2025

5  out of  5
rating by Ghaith Al Badri
"Superb service. Switched over or let’s say switched back to State Farm with my local office here in Saint Charles and never looked back … quality service , prompt response and definitely willing to work with you to overcome any issues you might have. I’d definitely recommend bundling home and auto together, helped me saving more this way. Update - it’s been around 2 years since I’m back with State Farm with this office and the service has been consistently great. Keep up the good work. Thanks a lot Kara for everything"
We responded:
"Really appreciate the update, Ghaith! Thank you for sticking wiht us for your insurance needs. We will always strive to keep our service top-notch! We really appreciate you, Ghaith. Thank you for the kind words and for taking the time to share your experience. My team and I are always happy to serve."
Profile photo of Steven Adkins

Steven Adkins

August 22, 2025

5  out of  5
rating by Steven Adkins
"Good to know my insurance money is going to a company that helps me in my time of need. Never a fun experience when you have to call for insurance needs, however Dave made it easy and simple. Did the heavy lifting on his side so I could get back to enjoying life."
We responded:
"Thank you so much for your kind words and 5-star review, Steven! We're thrilled to hear that Dave was able to make the insurance process easy and stress-free for you during a difficult time. Our goal is always to support our customers and handle the heavy lifting so you can focus on what matters most. We truly appreciate your trust in us!"
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Mariaines Valdez

August 21, 2025

5  out of  5
rating by Mariaines Valdez
"Everyone at this location is amazing! I had to file a claim at 37 weeks pregnant, probably the most inconvenient time however the team at this location was fantastic! Gabriela helped me throught the whole process and it was a relief to know they had my back! She helped me and my family throught the whole process and was always on top of checking in and working together with the claims adjuster! I had an amazing experience and definitely recommend Gabriela!"
We responded:
"Thank you so much for your wonderful review, Mariaines! We’re thrilled to hear that Gabriela and the team were able to support you during such an important and challenging time. Being 37 weeks pregnant and handling a claim is no small feat, and we’re glad we could make the process smoother for you and your family. Gabriela will be over the moon knowing she made such a positive impact! Thanks again for recommending us — we’re here whenever you need us! Wishing you all the best on your exciting journey ahead! 🌟🤰🎉"
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Nils Oberg

August 15, 2025

5  out of  5
rating by Nils Oberg
"Kara was awesome. She communicated in a way that I preferred. Her responses were fast. Great prices, too."
We responded:
"Thank you so much for the fantastic review! We’re thrilled Kara’s lightning-fast responses kept everything moving at warp speed 🚀—she’s basically the Flash of customer service! We’ll be sure to pass along the kudos. Great prices and great communication? Sounds like a winning combo! Thanks again, Nils! 🏎️"
Profile photo of Brent Preston

Brent Preston

August 13, 2025

5  out of  5
rating by Brent Preston
"I appreciate much the way Jon Mock's State Farm Insurance handled the damage in our house caused by a burst valve. Gabriela Meza kept in touch with us to help us through the repairs and to make sure we received the money State Farm sent us for these repairs. Gabriela was kind, competent and genuinely sought to help us throughout."
We responded:
"Thank you for the fantastic 5-star shoutout! We're thrilled our team turned a burst valve fiasco into a smooth repair adventure with your home insurance. Gabriela’s probably blushing—she’s secretly training to be a superhero in kindness and competence! If insurance had a fan club, you’d be our president. Here’s to fewer burst valves and more hassle-free service! 😊🏠🚿"
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Donita Mays

August 7, 2025

5  out of  5
rating by Donita Mays
"I really Recommend Jon Mock thank you for your excellent service great Insurance quote 😊🥰"
We responded:
"Thank you so much for the glowing 5-star review! 🎉 We're thrilled we could deliver an excellent insurance quote with a smile 😊🥰. Your recommendation means the world to us—here’s to many more great experiences ahead! 🚀✨ #InsuranceGoals #HappyCustomer"
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Brooke Anne Buxton

July 31, 2025

5  out of  5
rating by Brooke Anne Buxton
"Jon Mock was amazing! Not only did he make availability and time to take my unscheduled call, but he did everything in his power to save me all the money that he could. I’m literally paying HALF of what I was paying at Allstate every month for both car and renters insurance.. for the exact SAME policy coverage! I’m so happy I switched and started with him at State Farm"
We responded:
"Thank you so much for your wonderful 5-star review, Brooke! We're thrilled to hear that we were able to save you money while maintaining the same great coverage. It means a lot to us that you're happy with your switch to State Farm and the savings on both your vehicle and renter’s insurance. We truly appreciate your trust and look forward to continuing to serve you with the care and commitment you deserve!"