State Farm® Insurance Agent Jon Mock

"Jon advised how to proceed with my claim. Gabriela then took over with the claims office and everything went smoothly after that. Happy with the process and the outcome. Easier than I expected."

"Jon is so helpful and he goes above and beyond to help his clients!"

"Gabriela is literally the best! She was so nice and knowledgeable, very good customer service!"

"Great service, Gabriela was really helpful with any questions I had. Overall a great experience!"

"Was looking to switch over to better insurance and found what I was looking for! Gabriela helped answer all my questions, was extremely patient and informative. If you call this office ask for her! She’s the best and made me feel super confident about my switch."

"I’m so happy to have switched from Allstate to State Farm. I’m saving so much more money on my policy and the difference in customer service is astounding. Gabriela was very friendly and helpful on the phone and made the process easy by answering all of my questions and helping me fully understand my coverages. I highly recommend them and wish I switched sooner!"

"Would give 6 stars if I could for Gabriela, who attended me with such great care and phenomenal service! She was very helpful with all of my questions and extremely insightful. Overall it was a great experience and would highly recommend this agency to anyone."

"Highly recommend!! Dave Armstrong is fantastic. The coverage & pricing he provided were extremely competitive. We actually got more coverage at a lower cost than we were offered by other competitors; that coupled with the excellent service Dave provides make choosing the Jon Mock team a no brainer. I have not only used them for my own insurance but, as a realtor, I have referred numerous of my clients to Dave with the Jon Mock team and have nothing but positive things to say! Highly recommend."

"Superb service. Switched over or let’s say switched back to State Farm with my local office here in Saint Charles and never looked back … quality service , prompt response and definitely willing to work with you to overcome any issues you might have. I’d definitely recommend bundling home and auto together, helped me saving more this way."

"How Often does your insurance company contact you and say they found a mistake on your premium sheet? Then inform you, your cost was less than last year's premium. Shout out to State Farm for catching this mistake !!"

"Thank you for your professionalism and your service!"

"Jon Mark will be my go to insurance broker going forward! What a delight it was to work with Arjun"

"Great experience, highly recommend. I worked with Kara, who was able to save me hundreds on home and auto, even while adding some coverage compared to what I previously had. Great attention to detail and made several smart recommendations that I would not have thought to ask about."

"Really great agency with affordable rates and the staff I have spoken with have been very thorough and transparent."

"Very good!"

"Jon Mock State Farm Insurance Agent provides a very high quality of customer service and support. I receive professional, courteous, and helpful treatment whenever I contact Jon or his staff."

"Excellent customer service"

"Very awesome job done by Rachel Richmond and explains items so customers know their policies."

"Great people who work there and wonderful customer service."

"Good customer service"

"I highly recommend Jon and his team. They are always friendly, helpful, and knowledgeable!!"

"Jon Mock was able to blow my old insurance costs out of the water and was extremely helpful answering questions and everything throughout the whole process."

"Jon has had my business since he opened up shop in February of 2021. Just a straight up guy that doesn’t want to waste your time. We have our home, auto, umbrella and life insurance with him!"

"Jon and his team were amazing. Got me a quote back very quickly when i needed it and I didn’t give them a lot of time to turn it around. Thank you!!"

"State Farm and the Jon MOCK insurance agency on Main St. in Wheaton are behaving like a cohort of thieves. On April 20th, I paid $609 for auto insurance. On April 25th, they called me to say that since they were transitioning to a different system, my payment did not transfer. Therefore, I needed to make another payment of $607, although my money felt real when it left my account. Four months later, I have not received my refund yet, after communicating with them 14 times. They claimed that a refund check was mailed, although it did not arrive, twice. So, we agreed that the next check would be mailed to their office, which did not arrive of course. At the agency, they assured me that the check was coming, but Customer Service confirmed that no check was mailed. In Escalation, Michael said that a wire transfer was completed on Sunday 08/11/2024 and even gave me a reference number B89EV6FF. So, I called my bank on 08/14/2024, the representative told me that the reference number does not mean anything, and that no $607 were transferred into any of my accounts. The Oxford dictionary defines a lie (noun) as "[that] is used with reference to a situation involving deception or founded on a mistaken impression". Legally, a fraud is an illegal act that involves deceit, concealment, or a violation of trust. It can also be defined as a knowing misrepresentation of the truth or the concealment of a material fact to induce someone to act to their detriment. Fraud can be intentional or negligent, and it can be used to gain money ..., to avoid payment ... or to secure ... business advantage. Therefore, we have a situation of insurance fraud. This business must cease to operate."